Seelbach's Shipping Policy

Revised 1/1/24

SHIPPING POLICY

This “Shipping Policy” outlines the shipping and delivery process upon purchasing Products from Suppliers through Seelbach's Website. Seelbach's change this Shipping Policy from time to time. If Seelbach's make changes to this Shipping Policy, Seelbach's will notify you by revising the date at the top of this Shipping Policy and, in some cases, Seelbach's may provide you with additional notice (such as sending you an email). Seelbach's encourages you to review this Shipping Policy prior to purchasing Products from Suppliers to stay informed about shipping requirements and delivery information. Unless otherwise defined in this Shipping Policy, terms used in this Shipping Policy have the same meanings as in Seelbach's Terms of Use.

1. LEGAL NOTICE

The Products are sold within the state or jurisdiction where the Supplier is located and title to the Product(s) pass to the user once the Product is delivered to a common carrier in the Supplier’s jurisdiction. By placing an order with a Supplier via the Website, you authorize the Supplier to have the Product(s) shipped on your behalf by common carrier for delivery to your selected destination. Under the terms of sale, the common carrier is acting as your agent. You may desire to insure your shipment as Seelbach's does not provide such insurance and has no control over the Suppliers Products or delivery thereof.

2. ORDER PROCESSING

Once you have placed an order for a Product(s) through the Website, you will be notified that your order has been received. You will then be notified within forty-eight (48) hours whether 1.) the Supplier has accepted your offer to purchase a Product(s) and will ship the requested Product(s), 2.) the Supplier has accepted your offer to purchase a Product(s), but the Product(s) is delayed or on backorder, or 3.) due to Supplier complications your offer to purchase a Product(s) has been rejected. Any credit card payments will not be processed if you are notified that the Supplier has rejected your offer.

If the Product(s) you ordered are in stock, Supplier shall use its best efforts to ship such Product(s) within 3-5 business days of notification. Tracking numbers are sent to you by email from UPS and Fed Ex. If you wish to change your order or have questions you may contact us at support@seelbachs.com.

3. AGE VERIFICATION

The Website and the Services are intended for the use of persons who are at least twenty-one (21) years of age. Persons under twenty-one (21) years old are prohibited from using the Website or the Services in any way. By placing an order with Suppliers via the Website you are representing that you are twenty-one (21) years of age. Seelbach's  reserves the right to ask for proof of identity before allowing you access to the Website or allowing you to offer to purchase a Product(s) from a Supplier.

By placing an order you verify that you and/ or any order recipients are at least twenty-one (21) years of age. At the time of delivery you and/or the order recipient must sign an age verification receipt stating that they are at least twenty-one (21) years of age and must present a valid driver’s license, military ID, passport or State ID for identification. All shipments must be signed for.

According to UPS Policy, if there is not an individual at least twenty-one (21) years of age present to sign for the package, and three (3) unsuccessful delivery attempts have been made at the recipient's address, the package will be returned to the shipper. The package can be reshipped with a reshipping fee of $20. 

4. STATES

It is Seelbach's policy not to assist Suppliers in shipping to certain states where direct shipment of alcohol products are prohibited, therefore the Website will only allow you to place an order with Suppliers for shipment to certain states.

5. DELIVERY CHARGES

All deliveries are made by ground transportation through UPS. Delivery charges may vary depending upon the size, weight and distance a Product(s) is being shipped. We are unable to deliver to a PO Box. Seelbach's will use its best efforts to notify you of any shipment delays as a result of weather conditions. Please direct all shipping questions to support@seelbachs.com. Three attempts will be made to deliver a package. If there is no an adult that is able to sign for the package the package will be returned to Seelbach's. A $20 reshipment fee will be assessed if the customer would like to have the items reshipped.

6. DAMAGED PRODUCTS DISCLAIMER

You agree that Seelbach's shall not be responsible for any Product damage that occurs during shipping. If any Product(s) are damaged during shipping, please email Seelbach's at support@seelbachs.com so Seelbach's may pursue a claim with the shipping company. Shipping charges are not refundable. Seelbach's strongly urges you to consider the effect of weather conditions prior to ordering Products. Potential heat exposure during warm weather conditions and extreme cold during the winter months may damage Products during shipping. If you notify Seelbach's that you would like your order to be put on hold until temperature conditions are more suitable for shipping, Seelbach's will do so at no additional cost. 

7. SPECIAL SHIPPING TAXATION

Certain states require the collection of sales taxes on all orders containing alcohol products. Such sales tax rates may vary between states and will be added to your purchase price. You will be informed of any sales taxes prior to payment of the Product(s).

8. DELIVERY OF PRODUCTS

Delivery can only be made to an address where an individual at least twenty-one (21) years old and can sign for the shipment during regular business hours. Products can be shipped to a place of business or residence. Purchaser and recipient must be over the age of twenty-one (21) to purchase alcohol.

Warning: Certain states expressly prohibit the direct importation of alcohol and violation can be punishable as a misdemeanor or felony. Please contact your local alcoholic beverage control agency for further information. In addition, other restrictions may apply as some states limit the quantity and type of products that may be shipped to an individual address.

SEELBACH'S AND SEELBACH AFFILIATES MAKE NO CLAIM IN REGARDS TO THE RIGHTS OF USERS TO RECEIVE SHIPMENTS INTO THEIR STATE OR JURISDICTION. IF YOUR ARE IN DOUBT ON THIS MATTER, PLEASE CONTACT YOUR LOCAL GOVERNING BUREAU OR AGENCY BEFORE ORDERING. VOID WHERE PROHIBITED BY LAW.