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Seelbach's F.A.Q.
Q: How much is shipping?
A: Shipping is a flat rate per bottle. 1 bottle is $17, 2-3 bottles is $24, 4-5 bottles is $29 & 6+ bottles is $35. Already have 6 bottles in the cart? Every other bottle you add ships for free!
Q: I have a question who should I contact?
A: The quickest way to get a response is to contact support@seelbachs.com
Q: Where’s my order?
A: In general, our orders take 3-5 business days to ship out. If you haven’t received tracking details within that time please contact support@seelbachs.com immediately. There’s a chance there was an issue with your and we will do our best to resolve things quickly.
Q: Why is shipping more expensive than other things I order online?
A: We all want things delivered next day for free. Unfortunately, alcohol adds additional costs and requirements to ship each package.At Seelbach’s, we do our best to maintain the lowest, flat rate shipping options in the industry. That still means it’s much more expensive to ship your bottle of bourbon than it is to ship a suitcase.
Q: Why does it take so long to get my order?
A: We utilize multiple shipping and fulfillment partners to bring an unprecedented selection to Seelbach’s customers. Unfortunately, that means things don’t always move as fast as we’d like. These spirits took years to craft. We hope you don’t mind a few extra days to imbibe! If there is a time sensitive shipment please contact support@seelbachs.com. We never want to miss a birthday.
Q: I ordered a bottle but just saw something else I’d like to add. Can I do that?
A: Absolutely! Please email support@seelbachs.com to have orders combined or added to an outstanding order. We realize we’re constantly releasing new products. As long as your order hasn’t shipped we’re happy to include additional bottles.
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